Concerned about a child?
**Changes to the front door - details of changes taking place from Wednesday 4th March are available below**
If you are a member of the public or a practitioner and have a concern regarding a child or young person, please contact the Children's Access Point (CAP).
The CAP will ensure that children and young people live in a secure, stable and safe environment whether they live at home with their family or elsewhere in the community.
The CAP team ensures that children, young people and their families receive the correct support when needs are identified and at the most appropriate level. The focus is to make safe decisions about children at the earliest opportunity.
You can telephone to discuss your concerns and seek any advice.
Telephone: 01325 406222
The CAP is open during the following hours:
Monday - Thursday: 8:30 am - 5:00 pm
Friday: 8:30 am - 4:30 pm
If you need to get in touch out of office hours, contact the Emergency Duty team by telephone: 01642 524552.
Remember that if you suspect a child or young person is at immediate risk of harm then phone the police on 999.
**Changes to Children's Front Door Service**
The way in which you report a child concern is changing. As from Wednesday 4th March 2020 a new dedicated line will be provided for practitioners to gain advice and report a child concern. You will no longer be required to submit a written referral. A telephone conversation with advice will replace the referral form.
A leaflet has been developed to provide further information. Details of the new number will be published in due course.
If you are a member of the public you will continue to telephone 01325 406222 to discuss your concerns and seek advice.